The second-hand marketplace Users Share Frustration About Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Countless users and merchants are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.
The platform stated the new system was more in line with similar services.
They have suggested members to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.
Sizing System Changes
Previously, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Service Background
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change concerning shipment methods following member complaints.
